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Canberra Airport
Canberra Airport | 4 months ago

Temporary closure of passenger terminal at Canberra Airport due to no scheduled passenger flights

The terminal at Canberra Airport will be closed on 15 and 16 April 2020 due to there being no scheduled international nor domestic flights for these two days.

The terminal will reopen on Friday 17 April 2020.

The impact of COVID-19 has seen a great reduction in passenger flights and therefore a great reduction in people moving through the terminal. This is the first time that the terminal at Canberra Airport has had to close due to a lack of scheduled flights from all of the airlines.

The airport runway remains operational for general aviation, emergency flights, government and air force flights.

We apologise for any inconvenience this temporary closure may have caused and we welcome customers back to the terminal on Friday 17 April 2020.


Temporary business continuity changes at Canberra Airport

As the COVID-19 pandemic continues to grow so too does the unprecedented impact it is creating on businesses and services all over the world. Economic hardship is being felt by the global, national, and local economies.

The Canberra Airport and all the businesses associated with the airport are not immune to these economic impacts and the pressures of this time.

The Aviation industry has been one of the hardest hit by the pandemic and the international and domestic travel bans that are being enforced by law. International flights at Canberra Airport have temporarily ceased and domestic flights have reduced by around 95%. Currently Virgin Australia, Qantas and FlyPelican are still operating limited flights.

To remain viable and continue to provide a great service to the Canberra community and regional economy into the future, Canberra Airport has been forced to take temporary business continuity measures.

Like many businesses around Australia and the world Canberra Airport is adapting to the current international crisis and making temporary changes to all areas of its business and services—particularly engaging in cost-saving measures.

These are important temporary measures to ensure the airport may return to business as usual when the threat of the pandemic has abated, and they include:

  • closing the western concourse of the terminal due to having very few passengers;
  • reducing staffing levels in the terminal;
  • closing the dedicated goods screening point so both passengers and goods pass through the same screening point;
  • agreeing to reduce food and beverage outlet operations in the terminal with currently one outlet operating and only on reduced hours;
  • postponing the Airport Open Day (an event of some 30,000 people) until 2021;
  • closing carparks;
  • turning off electricity to non-essential areas of the airport;
  • reductions in Canberra Airport staffing levels in some areas other than the terminal, staff members taking leave, and a continued increase in staff working from home; and
  • simply putting areas of the business into hibernation until it is practical to reinvigorate them.

Coupled with these changes Virgin and Qantas have closed their lounges, hire car operators are operating on reduced hours and staff, there are limited taxis servicing the terminal, and the flight tower is reducing hours and staffing levels.

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