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For items lost within the terminal building please contact Canberra Airport Lost Property on 02 6275 2225 or through our contact page.

Except for hazardous, unhygienic and perishable items, which will be disposed of on the same day or as deemed appropriate by Canberra Airport, Canberra Airport generally keeps found items for a period of 4 weeks.

All items which are unclaimed or uncollected after 4 weeks will be disposed of securely. Depending on the nature of the item, the unclaimed or uncollected item may be donated to a charitable organisation or disposed of as waste.

Please note, we help travellers locate lost property as a courtesy and do not ask for payment for this service. Canberra Airport has no affiliation with any online service which requires payment to locate lost property.

For items lost on an aircraft or in an airline lounge, please contact the appropriate airline.

Link Airways

1300 851 269


Alliance Airlines

1300 780 970


Virgin Australia

13 67 89


Qantas Airlines

13 13 13


Singapore Airlines

13 10 11


Qatar Airways

1300 340 600


Fly Pelican

02 4965 0111