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For items lost within the terminal building please contact Canberra Airport Lost Property on 02 6275 2225 or through our contact page.

Except for hazardous, unhygienic and perishable items, which will be disposed of on the same day or as deemed appropriate by Canberra Airport, Canberra Airport generally keeps found items for a period of 4 weeks.

All items which are unclaimed or uncollected after 4 weeks will be disposed of securely. Depending on the nature of the item, the unclaimed or uncollected item may be donated to a charitable organisation or disposed of as waste.

Please note, we help travellers locate lost property as a courtesy and do not ask for payment for this service. Canberra Airport has no affiliation with any online service which requires payment to locate lost property.

For items lost on an aircraft or in an airline lounge, please contact the appropriate airline.

Virgin Australia


13 67 89

https://www.virginaustralia.com

Qantas Airlines


13 13 13

https://www.qantas.com.au

Singapore Airlines


13 10 11

https://www.singaporeair.com

Tigerair


1300 174 266

https://www.tigerair.com.au

Qatar Airways


1300 340 600

https://www.qatarairways.com

Fly Pelican


02 4965 0111

https://www.flypelican.com.au