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Canberra Airport recommends passengers arrive early for check-in to allow ample time for processing through security screening points.

Each airline has different requirements on how soon before your flight you must check in, please check with your airline or travel agent for inquiries regarding check-in procedures, timing, and/or security measures.

International Check-in

International passengers will need to go through secondary screening and customs processing in order to reach their gate. The international lounge opens 2 hours prior to the flight’s scheduled departure time.

Singapore Airlines’ check-in counters are open 3 hours prior and close 40 minutes before departure.

Qatar Airways check-in counters are open 3 hours prior and close 1 hour before departure. It is recommended that you arrive at the airport 3 hours prior to your departure time.

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I have a domestic flight before my international flight. How do I make a TRS claim on oversized goods?

If you wish to make a TRS claim and you have oversized goods, you must advise the check in agent at the domestic airport that you want your bags tagged only to the port from where you will be departing Australia. You will then need to collect your luggage at the domestic terminal, transfer to the international terminal and then have your goods sighted. More information is available in the section ‘What if my goods are liquids, aerosols or gels, or oversized?’

Once your goods have been sighted you will need to proceed to the departures area and complete check-in procedures for your international flight.

You then need to make your TRS claim. More information is available in the section ‘Making a claim’.

Further information on TRS is also found here – Tourist Refund Scheme for travellers

Check-in Assistance

Assistance is available from airline staff and our customer service officers. Visit our special assistance page to learn how we can assist.


Baggage allowances vary depending on the ticket that you purchased from your airline, and can also apply to baggage quantity, size, type and weight. Please check the terms and conditions of your booking. If you need further information, check with your airline.

Hazardous Items

When checking in, airline staff will query whether you have any hazardous items in your check-in or cabin baggage. Visit our security page to learn more.




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