Check-in

Check-in

Canberra Airport opens daily at 5am. We recommend you arrive early for check-in to allow ample time for processing through security screening points.  All passengers are security screened on the way to their departure gate.

Domestic check-in

  1. 1

    Check in

    Head to Level 2 of the airport terminal to check in. You'll find Qantas and Jetstar on the right as you enter the building, and Virgin Australia, Link Airways, FlyPelican and Rex Airlines on the left.

  2. 2

    Continue through security

    Head to security screening, located at the centre of Level 2.

  3. 3

    Await your flight

    The concourse on Level 2 is home to all departure gates as well as retail outlets, cafes and restaurants, a bar, a newsagency and a book shop.

International check-in

  1. 1

    Check in

    If you're leaving Canberra on an international flight, check in on Level 2 of the airport terminal.

  2. 2

    Continue to security

    After checking in, you must walk through the domestic security screening point in the centre of Level 2.

  3. 3

    Head to departures lounge

    The international departures lounge is located on Level 3 of the airport terminal. Following security screening, turn left to find escalators heading upward toward the international departures and Virgin Australia lounges.

If you require assistance

Assistance is available from airline staff and our customer service officers. Visit our Special assistance page to learn how we can assist.

Baggage

Baggage allowances vary depending on the ticket you purchased from your airline. The number of bags you are allowed, their size, type and weight is determined by your airine. Please check the terms and conditions of your booking.

Carry-on bags should weigh less than 7kg and can be weighed at check-in desks and some boarding gates.

Hazardous items

When checking in, airline staff will query whether you have any hazardous items in your check-in or cabin baggage. Visit our Security page to learn more.